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Voicemail to Email Instructions

The following options are available for Voicemail to Email –

  1. Off – no voicemail to email. All voicemail remains on phone. 
  2. Copy – leaves a message in the phone system voicemail box and sends a copy to the e-mail address populated in the e-mail field.
  3.  Forward – will only send a copy to the e-mail address populated in the e-mail field. It will not leave a copy in the voicemail box.
  4.  Alert – simply sends an e-mail with a plain text sentence telling the user that a new message has been received. No copy of the .wav sent in the email.
    1. To check your voicemail from off campus –
      1. Dial 610-795-3400
      2. Enter your extension and press #
      3. Enter your voicemail password and press #
      4. If you have any questions or have forgotten your password please contact the ProDesk (610-896-1480)
Please be aware that there may be a short few minute delay to receive the email with the voicemail attached.

To change these settings –

  1. Press Features on your desktop phone.

  1. Scroll down and select ‘Visual Voice’

  1. Scroll down to ‘Email’

  1. Use ‘Change’ to Set the option that you would like Off, Copy, Forward, Alert.
  2. Select ‘Save’
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