New Qualtrics Support Options

In addition to contacting ProDesk or, any Haverford Qualtics user is eligible for support directly from Qualtrics. If you wish to contact Qualtrics tech support directly, use the process outlined below:

  1. Log into your account.
  2. Click on help “(?)” in the upper right corner.
  3. You’ll get a popup window. Select the option to contact support.
  4. You’ll see a login screen. Sign in with SSO.
  5. Enter the organizational id “haverford” and Continue.
  6. Sign in to your HC account, as usual.
  7. You’ll now see an option for contacting the Qualtrics support team. Select “I have a different support request