Getting Help with Moodle

General Questions – Problems Logging In, Finding Courses, Using an Existing Course Site, etc.

Moodle is a popular, open-source program, and hundreds of people around the world have created instructions and videos that can help you. If you have a question about Moodle, you can often find an answer quickly by searching the web.

Check our web site for answers to questions about Haverford’s Moodle implementation. In addition to information posted on the web, you get personalized help from IITS and the library.

IITS ProDesk

Stokes 204, 610-896-1480, prodesk@haverford.edu

Magill Library

Magill Library Reference Desk, 610-896-1356

When requesting help, please provide the following information:

• your full name
• your email user name
• the name or course ID of any courses involved
• any error messages verbatim
• the operating system(s) you are using
• the browser version(s) you are using
• the time(s) the problem occurred

Help Designing, Developing, or Maintaining a Course Site

• Contact Instructional Technology Services at hc-techlearn@haverford.edu
• Check our web site
• Contact Electronic Reserves
  • Humanities and Social Science Departments contact Collin Takita (x1324, ctakita@haverford.edu)
  • Science Departments contact Carol Howe (x1416, chowe@haverford.edu)
  • Music Department contact Adam Crandell (x1169, acrandell@haverford.edu)